We developed a visually engaging and responsive landing page for Xfinity that adheres to brand guidelines while empowering customers with self-service solutions for common connectivity issues. By incorporating easily accessible troubleshooting tips and interactive features, this project aims to enhance customer satisfaction, reduce support call volume, and showcase Xfinity’s dedication to delivering valuable resources to its users.

Xfinity customers struggle with troubleshooting Wi-Fi connectivity issues, leading to increased reliance on support calls. This results in long wait times and a lack of self-service options to address common problems, highlighting the need for a solution that empowers users to resolve their issues independently and eases pressure on phone lines.

Create a user-friendly landing page that provides customers with self-service tools to troubleshoot Wi-Fi connectivity issues. This platform will feature easily accessible troubleshooting guides and interactive elements, enabling users to resolve their problems independently. By promoting self-service options, we aim to enhance customer satisfaction, reduce support call volume, and alleviate pressure on Xfinity’s phone lines.